Login Issues
We allow creators to log in with a Google account, an Apple account, or an email address.
If you are seeing this page, you are likely having problems logging into our web platform. Our hardworking beaver is sad to hear that.
Fortunately, we have some recommendations that will hopefully help you fix your login issues. Our top suggestions are:
- 1.Sign out completely from Google and then sign back-in
- 2.Switch your browser to Chrome, Firefox or Safari (if using Internet Explorer or Edge Web Browsers)
- 3.
- 4.Uninstall AdBlocker extensions or add-ons (if you have them installed)
- 5.Disable Kaspersky Lab Antivirus or whitelist thunkable.com (if you have it installed)
A helpful summary is below:
​ | Compatible with Thunkable | Not compatible with Thunkable |
Browser | Chrome, Firefox or Safari | Microsoft Internet Explorer or Edge Web Browser |
Cookies | Cookies enabled in the browser | Cookies disabled in the browser |
AdBlockers | No AdBlockers extensions or add-ons | AdBlockers extensions or add-ons |
Kaspersky Antivirus | Either disabling Kaspersky Lab Antivirus completely or whitelisting Thunkable.com | Kaspersky Lab Antivirus software |
To enable cookies, please follow the directions below:
In Chrome, you need to ensure that you allow sites to save and read cookie data. You will also need to ensure that you do not block third-party cookies.
Screen Shot 2017-02-28 at 12.15.42 PM.png
Open Safari > Preferences ... > Privacy
Prevent cross-site tracking should be checked.
Block all cookies should be unchecked.
IMPORTANT: Please make sure to refresh your page after you enable cookies
Last modified 12d ago