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  • What is Thunkable?
  • 🗺️Getting Started
    • Getting Started Guide
    • Keyboard Shortcuts
    • Undo Redo
    • Thunkable Account
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    • Preview and Test your App
    • Versioning
    • Data Sources
      • Google Sheets Data Source
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    • 🎓Sample Apps & Tutorials
      • Thunkable Community Forums
      • Sample Apps
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        • Thunkable Live App
          • How to Test and Troubleshoot with Thunkable Live App
        • Data Source Tutorials
          • Connecting to Data Sources
            • Google Sheets
            • Local Table
          • Create Data in a Thunkable Data Source
          • Read Data in a Thunkable Data Source
          • Update Data in a Thunkable Data Source
          • Delete Data in a Thunkable Data Source
        • User Auth & Management
          • Firebase
            • User Sign-Up, Sign-In, and Auth
            • User Sign Out and Password Reset
          • Google
            • User Sign-Up, Sign-In, Sign-Out, and Auth
          • Apple
            • User Sign-Up, Sign-In, Sign-Out, and Auth
        • Projects
          • How to Save Versions of Your Thunkable Project
          • How to Copy and Customize Public or Sample Thunkable Projects
        • User Interface & Design
          • Screens
            • Save and Reuse Thunkable Screens
            • Change Thunkable Screens with a Button Click
            • Create Scrollable Screens in Your Thunkable App
          • Navigators
            • How to Use the Thunkable Stack Navigator
            • How to Use Thunkable Top and Bottom Tab Navigators
            • How to Use the Thunkable Drawer Navigator
            • Combine Figma Frames with Thunkable Navigators
          • Components
            • How to Use the Visibility Property to Create Modals in Thunkable
          • Data Visualization
            • Customize a Data Viewer
          • Text
            • Implement Text Input Validation
        • Alerts & Notifications
          • Display Alert Messages in Your Thunkable App
          • How to Create Three-Button Alert Messages
        • Files
          • Cloudinary
            • Store and Access Cloudinary Files in Your Thunkable App
        • Camera
          • How to Use the Device’s Camera
          • How to Use the Device’s Video Camera
          • Use the Device’s Camera as a QR or Barcode Scanner
        • Realtime Databases
          • Firebase
            • How to Read Data in a Firebase Realtime Database
            • How to Update Data in a Firebase Realtime Database
        • Advanced Blocks
          • Connect Your Thunkable App to a Web API
        • Thunkable Academy
          • Building Your First Thunkable App
            • Getting Started with Thunkable
            • How to Design a Thunkable App
            • How to Connect a Thunkable App to a Data Source
            • How to Make A Thunkable App Interactive with Blocks
          • Thunkable No Code App Creation Basics
            • Thunkable UI Components and App Features
            • Understanding Thunkable's Drag and Drop Block Builder
            • Design, Develop, Debug, and Deploy Your App
        • Hour of Code
          • 2021 - Build an Informational App
          • 2022 - Build a Scavenger Hunt App
          • 2023 - Build a Translator and Text-to-Speech App
        • App Building
          • How to Build a Translation App in Thunkable
          • How to Create an Image Recognition App with Thunkable
          • How to Create a Text-to-Speech App in Thunkable
  • 🎨App Design
    • User Interface (UI) Components
      • Basic Components
        • Button Component
        • Label Component
        • Rich Text Component
        • Image Component
        • Text Input Component
        • Layout Component
        • Group Component
      • Data Components
        • Simple List Component
        • Data Viewer Components
          • Data Viewer List Component
          • Data Viewer Grid Component
          • Custom Data Viewer
      • Input Components
        • Switch Component
        • Slider Component
        • Checkbox Component
        • Date Input Component
        • Time Input Component
      • Media Components
        • Animation Component
        • Video Component
        • Loading Icon Component
      • Embed Components
        • Web Viewer Component
        • Map Component
        • Canvas Component
        • PDF Reader Component
        • Rating Component
      • Modules
        • Introduction
        • User Guide
      • Generative AI
    • Screens
      • Save and Reuse Screens
      • Improve Thunkable Load Time
    • Navigators
      • Top Tab Navigator
      • Bottom Tab Navigator
      • Drawer Navigator
      • Stack Navigator
    • Figma Integration
  • 🛠️Blocks
    • Thunkable Blocks Overview
    • Core Blocks
      • Control Blocks
      • Logic Blocks
      • Math Blocks
      • Text Blocks
      • Lists Blocks
      • Color Blocks
      • Device Blocks
      • Objects Blocks
      • Variables Overview
        • Connect a Firebase Realtime Database
        • Variables Blocks
      • Functions Blocks
    • App Features Blocks
      • Speech Blocks
      • Sound Blocks
      • Share Blocks
      • Camera Blocks
      • Files Blocks
      • Sign In Blocks
        • User Sign Up, Sign In, and Authentication with Firebase
        • User Sign Up, Sign In, and Authentication with Google
        • User Sign Up, Sign In, and Authentication with Apple
      • Location Blocks
      • Push Notification Blocks
      • In-App Purchase Blocks (with RevenueCat)
      • Data Sources Blocks
      • Alerts Blocks
      • Timer Blocks
      • Sensors Blocks
        • Gyroscope
        • Magnetometer
        • Accelerometer
        • Location Sensor
      • Ads by AdMob
    • Advanced Blocks
      • Web APIs Blocks
        • CORS Policy
        • 🆓No Auth APIs
          • Update Data in a Data Source
          • CRUD Operations
          • Setting Headers
        • 📊Charting APIs
          • Create a chart template
          • Charting in Thunkable
      • Bluetooth Low Energy Blocks
      • OpenAI Services ChatGPT Integration Blocks
      • "Any Component" Blocks
      • JavaScript Web Bridge
  • ⚙️Settings
    • App Settings
      • Tablet View
    • Assets
    • Cloud Variable Viewer
    • Manage your Projects
      • My Projects Page
      • Thunkable Projects
      • Duplicate Project
      • Share Your App
      • Download Your App
        • Download Your App on iOS
        • Download Your App on Android
      • Add to Home Screen
      • Managing Project Storage
      • App Data Privacy
      • Delete Project
  • 📱Publishing
    • Overview
    • Publish to the Apple App Store
      • User Guide
      • Troubleshooting
      • Review Process
      • Tracking Usage Description
    • Publish to Google Play Store
      • User Guide
      • Troubleshooting
      • Review Process
    • Publish as a Web App
      • User Guide
      • Custom Domains
      • Troubleshooting
    • Testing
      • Testing on iOS via TestFlight
      • Testing on Android
    • Troubleshooting
      • Publishing Checklist
      • Generate Screenshots
  • 🎮Gaming
    • Gaming Overview
      • Canvas Label
      • Sprites
      • Sprite Gallery
    • Gaming Blocks
      • Events
      • Motion
      • Looks
      • Direction
      • Sensing
      • Add & Remove
      • Stage
  • 🗃️Additional Resources
    • Release Notes
      • Release Notes 2024
      • Release Notes 2023
    • Troubleshooting
      • Can't Sign in to Thunkable?
      • FAQs
    • Minimum Requirements
    • Bugs and Product Feedback
    • App Services and Emulators
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On this page
  • Common iOS Publishing Issues
  • Removing your app from the App Store

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  1. Publishing
  2. Publish to the Apple App Store

Troubleshooting

PreviousUser GuideNextReview Process

Last updated 7 months ago

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Common iOS Publishing Issues

Account Issues

Apple ID or password were entered incorrectly. Since we don't store either one, there's no easy way for us to check so enter it slowly.

At regular intervals, Apple makes changes to their T&C. In order to create or update your apps, you must accept them. You must accept Apple's new Apple ID and privacy terms or your build will fail. If you have not published or updated an app recently, login into your Apple Developer Account first and check for new terms and conditions. You can find these by accessing your .

App-Specific Password

You will need your app-specific password to send each new build to your App Store listing in the future, so make sure to record it securely. If a developer uses a third-party platform like Thunkable to send an app build to App Store Connect, the developer must create an app-specific password.

Any time you change or reset your primary Apple ID password, all of your app-specific passwords are revoked automatically to protect the security of your account. You need to generate new app-specific passwords for any apps that you want to continue using.

iOS Distribution Certificate

One certificate from Apple is all you need for all the apps you publish from your account in a year. However, the certificate must be uploaded every time you update your app, so we recommend you rename it and save it somewhere you'll know to look for it next time.

When a certificate expires, it will not affect published apps, but you must create a new one and connect it to a new provisioning profile the next time you update a published app or publish a new app.

A certificate is specific to the email account that was used to generate it. Therefore, if you help another Creator publish their app, you must log in and publish from that Creator's account using their certificate.

Apple limits the number of certificates you are allowed per account, so you may need to revoke a certificate before creating a new one.

If you have an existing Apple Developer Program account with 2 iOS certificates, you'll have to revoke one. Apple only allows developers to have 2 iOS certificates at a time and Thunkable creates one when it publishes to your account.

Provisioning Profile

After you revoke your certificate, it is possible that one or more of your provisioning profiles will become inactive. To publish successfully, you'll also need to delete any inactive provisioning profiles

Removing your app from the App Store

  1. On the “App Store” tab, click on “Pricing and Availability”

  2. Click the “Remove from Sale” radio button

  3. Then click the “Save” button to unpublish your app

You can see these buttons in the screenshot below:

Please note that if your Apple Developer account expires, your apps will no longer be available for download in the App Store.

Removing your app from the Play Store will not delete it from devices which have previously downloaded the app.

Since two-factor authentication is the default for Apple accounts, the instructions provided are for publishing with two-factor authentication enabled. If you need to enable it for your account, please see Apple's instructions here: .

If you want to remove your apps from being listed in the App Store, open your app listing on and follow these instructions:

📱
Turn on two-factor authentication for your Apple ID
App Store Connect
Agreement History Card