App Store Connect. Make sure to follow this step on creating a new app on iTunes Connect
Certificates. If you have an existing Apple Developer Program account with 2 iOS certificates, you'll have to revoke one. Apple only allows developers to have 2 iOS certificates at a time and Thunkable creates one when it publishes to your account
Provisioning profile. After you revoke your certificate, it is possible that one or more of your provisioning profiles will become inactive. To publish successfully, you'll also need to delete any inactive provisioning profiles
Two-factor authentication. You must turn off two-factor authentication for your Apple Developer ID to publish with Thunkable. Please click here to see our recommendations for turning off two-factor authentication
Login. Apple ID or password were entered incorrectly. Since we don't store either one, there's no easy way for us to check so enter it slowly
Apple ID an privacy terms. You must accept Apple's new Apple ID and privacy terms.
Live Test (Android)
You see a blank / white screen when you live test (even if there are items in your app)
If you have a Navigator as the first item in your tree, make sure your screen is dropped within it
Your have unconnected blocks
You have an event triggered by a Screen.Start which may be causing the screen to crash
Your app and desktop may not be logged into the same account
App is crashing because of a bug on our end; we are trying to fix it as soon as we can
You are trying to set the value of a Slider in your blocks
No issues reported
You cannot update an existing app on the Google Play Store
If you updating an existing app on the Google Play Store, your app will need to have the i) same package name, ii) a higher or incremented version number, and the iii) same keystore. The first two are easily editable in the App Settings page but the keystore is not yet able to be imported / exported.
Copied apps within an account (using the Make Copy) will keep the same keystore as the original app. Apps that are copied from a Share copy link will not have the same keystore. Apps from the Thunkable Classic platform cannot yet be updated since it is not yet possible to import the keystore.